Essex Care Consortium - Individual Empowerment

Access Adult Learning Day Centre
Talking and Listening

Clive using his communication device

Easy Read Documents



Contact details

Katrina Lingley – General Manager

Pat Owen – Assistant General Manager

Tel: 01206 330308
Fax: 01206 331811

Speech and Language

Our overall objective is to make essex care consortium a service provider that is a centre of excellence in communicationCommunication is a primary focus across our organisation and we aspire to become a leader in communication for those with learning disabilities.


We are an Inclusive Communication environment, which means we use speech, Makaton (sign language), gesture, photographs, symbols, drawings and objects of reference to interact with each student. Our staff are trained in Makaton and Tac-Pac, and we work with staff, students and relatives to make communication as effective as possible.
Principles in practice logo
Regular training allows our staff to develop their skills and improve communication for everyone. We develop our own resources using a wide range of tools and a library of materials collected over many years. These resources ensure greater consistency for effective communication and staff, family and visitors are always encouraged to discuss the communication needs, abilities and barriers of our clients.

‘We spend a lot of time working on getting people to understand things, getting service users to understand their world. Once they are familiar with appropriate communications tools they can use those same tools to express themselves further, to indicate preferences and to plan their time

We have a person-centred planning approach and identify the best communication methods for each client. Our staff set and review communication objectives for each client and these are reviewed quarterly. To ensure that information is accessible to clients and those caring for them, we have practical ways to support this including: communication profiles and passports, individual timetables, photographic menus and photographic staff rotas. Families are invited to attend speech and language sessions so that they too can improve their skills.


We are particularly excited about one of our projects funded by Essex County Council - 'Accessing Computers Together’ as we believe it will be very beneficial in encouraging and developing communication skills for our clients. The project will provide them with new opportunities in relation to their interests and enable them to research, plan, make decisions, record and generally communicate with others. We've seen people who don't really have language skills become quite able computer users and then start doing fantastic things...organising their music, sending letters, ordering things and using facebook positively establishing links with extended family and friends.


This new development is part of our ongoing strategy to promote excellence in communication and we are currently developing new training materials and methods, both for own staff and for external professionals to achieve our aim of becoming a leader in this field.